Privacy Policy

01.Introduction

AfriNexis ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

02.Information We Collect

• Personal identification information (name, email address, phone number) provided voluntarily through contact forms or direct communication.
• Business information such as company name and industry, submitted when inquiring about our services.
• Usage data including IP address, browser type, pages visited, and time spent on our site, collected automatically via analytics tools.
• Communication data from emails, messages, or other correspondence you send to us.

03.How We Use Your Information

• To respond to your inquiries and provide the services you have requested.
• To send administrative communications, service updates, and relevant marketing content (with your consent).
• To improve our website, products, and services based on aggregated usage analytics.
• To comply with applicable laws, regulations, and legal obligations.
• To protect the rights, property, and safety of AfriNexis, our clients, and the public.

04.Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services (e.g. email delivery, analytics), under strict confidentiality agreements. We may also disclose information where required by law or in response to valid legal process.

05.Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymise it.

06.Your Rights

• Right to access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data, subject to legal exceptions.
• Right to restrict processing — request that we limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests or for direct marketing.

07.Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Please refer to our Cookie Policy for detailed information on how we use cookies and how you can manage your preferences.

08.Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

09.Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10.Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the 'Last updated' date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.